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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesse Santos

Jesse Santos

March 27, 2026

5  out of  5
rating by Jesse Santos
"Nancy provided great service and helped me understand coverage for my vehicle."
We responded:
"Thank you, Jesse! I'm happy to hear that Nancy was able to assist you with your coverage. Our team is dedicated to providing excellent service and ensuring our customers feel informed. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Enrique Gomez

March 27, 2026

5  out of  5
rating by Enrique Gomez
"Nancy is always helpful would highly recommend"
We responded:
"Thank you for your feedback, Enrique! I'm happy to hear that Nancy has been so helpful to you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jennifer Hopkins Delgado

March 24, 2026

5  out of  5
rating by Jennifer Hopkins Delgado
"I want to thank Brandon for going above and beyond getting us the best auto insurance rate around. He stayed late working around MY busy schedule to get our policy up and going. If you're looking for great customer service and a great price, call Brandon, at Crystal Plaster State Farm."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm delighted to hear that Brandon provided exceptional service and helped you secure a great rate. We truly appreciate your recommendation and are here to assist with any future needs. Thanks for choosing us!"
Profile photo of Randolph Mitte

Randolph Mitte

March 19, 2026

5  out of  5
rating by Randolph Mitte
"Alyssa helped us start our new home insurance policy. She was very professional and knowledgeable getting us insured. The whole process was very easy and straightforward. We're so happy with our new State Farm agent and staff. We're now in great hands!"
We responded:
"Thank you, Randolph! I'm glad to hear that Alyssa made the process of starting your new insurance policy smooth and straightforward. Our team is dedicated to providing professional and knowledgeable service, and it's wonderful to know you feel in great hands with us. If you need anything else, feel free to reach out!"
Profile photo of Jean Alway

Jean Alway

March 18, 2026

5  out of  5
rating by Jean Alway
"Brandon gave excellent service."
We responded:
"Thank you, Jean! I'm happy to hear that Brandon provided excellent service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Profile photo of Ray Alway

Ray Alway

March 18, 2026

5  out of  5
rating by Ray Alway
"Branden did a great job for us!!"
We responded:
"Thank you, Ray! I'm glad to hear that Brandon provided excellent service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Stewart Anderson

Stewart Anderson

March 16, 2026

5  out of  5
rating by Stewart Anderson
"Very accommodating, professional and respectful. Answered all our questions and made sure our policies were what we needed."
We responded:
"Thank you, Stewart! I'm happy to know you found our service accommodating and professional. It's great to hear that all your questions were answered and your policies are just right for your needs. If there's anything else we can assist with, feel free to reach out!"
Profile photo of Richard Watts

Richard Watts

March 7, 2026

5  out of  5
rating by Richard Watts
"Alyssa was very helpful in all my needs, very professional and prompt will be recommending her to everyone"
We responded:
"Thank you, Richard! I'm happy to hear that Alyssa was able to assist you so effectively. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Aiden Gallegos

Aiden Gallegos

February 26, 2026

5  out of  5
rating by Aiden Gallegos
"Les recomiendo a Nancy Vasquez."
We responded:
"¡Gracias, Aiden! Nos alegra que Nancy Vasquez haya dejado una impresión positiva en ti. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of cindy elder

cindy elder

February 20, 2026

5  out of  5
rating by cindy elder
"Alyssa is always so quick to return calls and answer questions. She is very knowledgeable and is a pleasure to talk to."
We responded:
"Thank you, Cindy! I'm happy to hear that Alyssa has been helpful and responsive. Her dedication to providing knowledgeable service is something we truly value. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of paulina L

paulina L

February 14, 2026

5  out of  5
rating by paulina L
"I had an outstanding experience working with Brandon. He took the time to understand my needs, explained all my options clearly, and helped me find the perfect coverage at a competitive price. His professionalism, responsiveness, and genuine care made the whole process smooth and stress-free. I highly recommend to anyone looking for a trustworthy and knowledgeable insurance agent."
We responded:
"Thank you for your wonderful feedback, Paulina! I'm delighted to hear that Brandon was able to provide such a smooth and stress-free experience for you. It's great to know that his professionalism and dedication made a positive impact. If you ever need further assistance or have any questions, feel free to reach out!"
Profile photo of Ashley De Lopez

Ashley De Lopez

February 10, 2026

5  out of  5
rating by Ashley De Lopez
"Can’t say enough about my experience with Brandon. He was able to educate us on our auto insurance in a way we hadn’t been before. Highly recommend!"
We responded:
"Thank you, Ashley! I'm happy to hear that Brandon was able to provide such valuable insights into your insurance. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of K m

K m

February 5, 2026

5  out of  5
rating by K m
"Laiken was great and fixed my issue quick and efficiently!"
We responded:
"Hey, K! Thanks for letting us know that Laiken was able to fix your issue quickly and efficiently. We appreciate you taking the time to share your experience."
Profile photo of Isael Najera

Isael Najera

January 30, 2026

5  out of  5
rating by Isael Najera
"Happy with the service provided by Crystal Plaster’s office. Alyssa was very helpful and helped me understand the coverage I need."
We responded:
"Thank you, Isael! I'm glad to hear that you are happy with the service from our office. Alyssa is indeed a valuable member of our team, and I'm pleased she could assist you with your coverage needs. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Nelson Ochoa

Nelson Ochoa

January 21, 2026

5  out of  5
rating by Nelson Ochoa
"Gracias a la Sra. Nancy Vazquez he podido tratar de resolver asuntos en el manejo de nuestra Póliza de Seguro Autos y agradezco mucho su buena e importante atención. Saludos a todo el Equipo de Crystal Plaster -State Farm."
We responded:
"¡Nelson, muchas gracias por tu comentario! Me alegra saber que Nancy pudo asistirte con el manejo de tu póliza de seguro de autos. Valoramos mucho tu reconocimiento hacia nuestro equipo. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of avery truebenbach

avery truebenbach

January 15, 2026

5  out of  5
rating by avery truebenbach
"WOW! Would be my 3 worded review but since I have unlimited characters I will add more! Working with State Farm, especially Laiken Windham has been a breeze. From her go getter attitude and her amazing personality, I couldn’t recommend using them any more! Their policies and prices are top notch!"
We responded:
"Avery, thank you for your enthusiastic feedback! I'm so happy to hear that Laiken made your experience with us enjoyable and seamless. We appreciate your recommendation and are glad you find our policies and prices to your satisfaction. If you ever need anything else, feel free to reach out!"
Profile photo of Carson Nixon-Richardson

Carson Nixon-Richardson

January 10, 2026

5  out of  5
rating by Carson Nixon-Richardson
"Brandon is great. Always honest and helpful when I need advice or want to add to my policy."
We responded:
"Thank you, Carson! I'm happy to hear that Brandon has been honest and helpful with your insurance needs. We appreciate your trust in us and are always here to assist with any questions or changes to your policy. Let us know if there's anything else we can do for you!"
Profile photo of Adriel Oviedo

Adriel Oviedo

January 9, 2026

5  out of  5
rating by Adriel Oviedo
"Nancy helped me understand the coverage needed for my auto and home insurance. I highly recommend this agency!"
We responded:
"Adriel, thank you for your fantastic feedback! I'm happy to hear that Nancy was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Kim Ogden

Kim Ogden

January 9, 2026

5  out of  5
rating by Kim Ogden
"I love working with the Cleburne office for all my insurance needs. I never have to worry or struggle when (very seldom) I have a claim. The office staff always help guide me through the claims and what to expect during the process."
We responded:
"Kim, thank you for your wonderful feedback! I'm glad to know that our office has been able to make your insurance experience smooth and worry-free. Our team is always here to guide you through any claims process. Let us know if there's anything else we can assist you with!"
Profile photo of Alyssa Elder

Alyssa Elder

January 9, 2026

5  out of  5
rating by Alyssa Elder
"I have my auto, renters and life with Crystal Plaster State Farm and they have always been quick to respond and a joy to work with! Would highly recommend this office, saved me $30/month on my auto insurance."
We responded:
"Thank you, Alyssa! I'm happy to hear that you've had such a positive experience with our office. It's great to know we could help you save on your insurance. If you ever need anything else, feel free to reach out!"
Profile photo of Lilli Richardson

Lilli Richardson

January 9, 2026

5  out of  5
rating by Lilli Richardson
"Brandon helped us get settled in after a move to Cleburne getting our home and auto covered. I recommend him to anyone looking for coverage."
We responded:
"Thank you, Lilli! I'm happy to hear that Brandon was able to assist you with your coverage after your move to Cleburne. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Stephanie Williams

Stephanie Williams

January 9, 2026

5  out of  5
rating by Stephanie Williams
"Crystal Plaster and her team were so helpful and informative with setting up new life insurances as well as cashing in an investment They were all so kind during the difficult process."
We responded:
"Thank you, Stephanie! I'm happy to hear that our team was able to assist you with setting up your insurance and handling your investment. Your kind words about their support during a challenging time mean a lot. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Jorge Luis Fraire

Jorge Luis Fraire

January 9, 2026

5  out of  5
rating by Jorge Luis Fraire
"⭐️⭐️⭐️⭐️⭐️ Brandon at State Farm was very helpful and made getting car insurance quick and easy. Great customer service and highly recommend!"
We responded:
"Thank you, Jorge! I'm delighted to hear that Brandon was able to assist you effectively and make your car insurance process smooth. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Richard Sweet

Richard Sweet

January 5, 2026

1  out of  5
rating by Richard Sweet
"From an almost 50 year State Farm policyholder If you're looking to transfer your policies or get new policies, I'd recommend you look for a different State Farm office. I've had multiple issues with this office not correctly handling policy changes and it began with when I initially transferred my policies to Chrystal Plaster's agency. I have found a new State Farm agent."
We responded:
"Richard, thank you for taking the time to share your experience. I’m sorry to hear that things did not go as expected during your time with our office. We appreciate you having been a policyholder with State Farm and hope your new arrangement is a better fit."
Profile photo of Amy Jordan

Amy Jordan

December 4, 2025

5  out of  5
rating by Amy Jordan
"We love our agent and the staff!"
We responded:
"Thank you, Amy! I'm happy to hear that you love our team. We're committed to providing excellent service and are always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"