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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tierney olson

March 21, 2025

5  out of  5
rating by tierney olson
"Diana, Alyssa and the other ladies in the office have been super helpful!! I transferred my policy from out of state and they have been very welcoming and kind! I can always reach someone for answers when I need them"
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Rosario Miranda

March 19, 2025

5  out of  5
rating by Rosario Miranda
"Nancy Vazquez is very knowledgeable, friendly and helpful. She gave us a few quotes to ensure we found the best option that fit our needs at the best price. Definitely recommend her and Crystal Plaster State Farm to my family and friends!"
We responded:
"Thank you, Rosario, for your wonderful feedback! I'm happy to hear that Nancy was able to assist you with finding the best options for your needs. Your recommendation means a lot to us. If you or your family and friends have any questions or need further assistance, we're here to help!"
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Jessie Wilson

March 19, 2025

5  out of  5
rating by Jessie Wilson
"Vanessa was a great help. She made changing insurances a breeze and saved us a quite a bit of money. THANKS VANESSA!!!!"
We responded:
"Jessie, thanks for sharing your experience! I'm glad Vanessa was able to assist you in transitioning your insurance smoothly and help you save money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Mecca Gann

March 19, 2025

5  out of  5
rating by Mecca Gann
"Vanessa did an amazing job helping me choose the right coverages for my family. She was very knowledgeable and was able to help us save a lot of money. I highly recommend working with her!!"
We responded:
"Thank you, Mecca, for sharing your experience! I'm happy to hear that Vanessa was able to assist you in selecting the right coverages and help you save money. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Janna Riley

March 14, 2025

5  out of  5
rating by Janna Riley
"Alyssa is amazing! She is courteous and helpful and always has a smile. She is the best!"
We responded:
"Thank you, Janna, for your wonderful review! I'm delighted to hear that Alyssa has been courteous and helpful during your interactions. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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natalia terronez

March 7, 2025

5  out of  5
rating by natalia terronez
"I would like to express my sincere gratitude to Nancy Vasquez from State Farm for her exceptional assistance in helping my family and me secure a comprehensive insurance policy."
We responded:
"Thank you, Natalia, for your wonderful feedback! I'm delighted to hear that Nancy Vasquez provided exceptional assistance in securing a comprehensive insurance policy for your family. Our team is always here to help with any other insurance needs or questions you may have. Feel free to reach out anytime!"
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Ikisha Cross

February 21, 2025

5  out of  5
rating by Ikisha Cross
"The Best Insurance Provider! Customer service is impeccable and she saved my family thousands of dollars! Thank You!"
We responded:
"Thank you, Ikisha, for your wonderful feedback! I'm delighted to know that you found our customer service exceptional and that we could help save your family a significant amount. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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josesoccerplayer1

February 20, 2025

5  out of  5
rating by josesoccerplayer1
"Nancy is always very helpful and professional when I call in regarding my policy. I have been a happy customer for over 6 years."
We responded:
"Thank you for your kind words! I'm glad to hear that Nancy has been consistently helpful and professional with your policy inquiries. Your satisfaction over the past 6 years means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
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Andrea Villegas

February 12, 2025

5  out of  5
rating by Andrea Villegas
"Great experience!! Vanessa made the process very easy and stress free. I would highly recommend if anyone needs better rates for car insurance!"
We responded:
"Thank you, Andrea! I'm glad to know that Vanessa made the process easy and stress-free for you. Your recommendation means a lot to us. If you ever need assistance or have questions about your car insurance, feel free to reach out!"
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cindy elder

February 6, 2025

5  out of  5
rating by cindy elder
"Alyssa is so helpful and you can tell she loves her customers."
We responded:
"Thank you, Cindy, for sharing your thoughts! I'm glad to know that Alyssa's dedication and helpful nature have made a positive impact. We appreciate your feedback and are here to assist with any future needs you may have."
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Alex Lopez

January 30, 2025

5  out of  5
rating by Alex Lopez
"This is the best State Farm I’ve ever been to ¡¡Y hablan español!!"
We responded:
"Thank you, Alex! I'm glad you had such a positive experience with us. We're happy to offer services in Spanish and ensure you feel comfortable and understood. If you have any further questions, feel free to reach out!"
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Roxie Handley

January 29, 2025

5  out of  5
rating by Roxie Handley
"Always helpful with any questions or problems that may come up. Diana York is knowledgeable, kind and caring, never fails to put a smile on my face."
We responded:
"Thank you, Roxie, for your wonderful feedback! I'm delighted to hear that Diana's knowledge and kindness have made such a positive impact on your experience. Our team is here to assist with any questions or concerns you may have. Don't hesitate to reach out if you need anything in the future!"
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Steven Reeb

January 10, 2025

5  out of  5
rating by Steven Reeb
"Recently I lost my husband, Diana York and staff helped me in the process of changing my insurance and filling my life insurance. We have been with Crystal Plaster for the last 8 years. Thank you staff for always being there for any of or needs."
We responded:
"Thank you, Steven, for your heartfelt review. I'm truly sorry for your loss. It's wonderful to know that Diana and our team were able to assist you during such a challenging time. We deeply appreciate your loyalty and are always here to support your insurance needs. If you have any further questions or need assistance, please don't hesitate to reach out."
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Nadia Fuller

January 10, 2025

5  out of  5
rating by Nadia Fuller
"Vanessa help me save so much money! She went above and beyond to customize my needs. Thank you so much for the wonderful experience and personalized service."
We responded:
"Thank you, Nadia, for sharing your positive experience with us! I'm delighted to know that Vanessa was able to help you save money and meet your insurance needs. Your satisfaction is our priority, and we're here for any further assistance you might need. Feel free to reach out anytime!"
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nat bustamante

January 10, 2025

5  out of  5
rating by nat bustamante
"Wanted to thank Diana for her wonderful customer service and professionalism. She was quick to help me and very polite."
We responded:
"Thank you, Nat, for your kind words! I'm delighted to hear that Diana provided you with excellent customer service and professionalism. Her prompt assistance and polite demeanor are truly appreciated."
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Sebastian Flores-garcia

December 5, 2024

5  out of  5
rating by Sebastian Flores-garcia
"I spent about 3 weeks getting quotes from different insurance companies and none could compare to the one I received from here. Not only did i receive a quote i was more than pleased with, but I was also treated with the best service i could have asked for. I was attended by Diana York and she was great about answering any questions i had and was very accommodating to my work schedule to take care of my policy. Could not have asked for better costumer service. She even stayed late to make sure i was covered that same day. I really appreciate how she treated me and made a big company feel small and personal. If you're looking for great rates and superb customer service this is where you'll find it!"
We responded:
"Sebastian, thank you for sharing your experience! I'm glad you found our quote competitive and our service exceptional. Diana is indeed a valuable part of our team, and it's wonderful to know she could accommodate your schedule and ensure you were covered promptly. We strive to make every interaction personal and attentive. If you have any future questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Zenda Cure

November 5, 2024

4  out of  5
rating by Zenda Cure
"Diana is the best agent I have ever worked with. They really care about their customers and do everything they can to help. I have been with them for about 7 years and could not imagine going anywhere else."
We responded:
"Diana is indeed a fantastic agent, and I'm glad to hear you've had such a positive experience with her over the past 7 years. We truly appreciate your loyalty and are grateful for your kind words about our commitment to helping our customers. If you ever need any further assistance or have any questions, our office is here for you. - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"
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Dennis Akwensioge

October 30, 2024

5  out of  5
rating by Dennis Akwensioge
"Alyssa helped me with home and auto insurance savings. I later received more savings on my home insurance when I signed up for the ADT security program through state farm. Very affordable home security. The savings is a huge benefit but the convenience of having my state farm services through the app and fast service with local agents really made my overall experience complete! Thanks Alyssa."
We responded:
"Dennis, thank you for sharing your positive experience! I'm glad Alyssa could assist you with your home and auto insurance savings. It's wonderful to know that the ADT security program added even more value for you. We strive to make our services convenient and accessible through our app and local agents. If you ever need further assistance, our office is here to help. - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"
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Braulio Garcia

October 29, 2024

5  out of  5
rating by Braulio Garcia
"Very nice and welcoming. No hassles and reaching back out. Highly recommending them. Very good at explaining everything to you and see what's best for you. Thank you 😊👍"
We responded:
"Thank you, Braulio! I'm glad you found our team welcoming and hassle-free. It's wonderful to know that our explanations were clear and helpful for you. We appreciate your recommendation and are always here to assist with any future needs. - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"
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Samuel Lombrano

October 26, 2024

5  out of  5
rating by Samuel Lombrano
"I went online got a quote the next morning Ms. Alyssa Riley, was on it she was so respectful understanding and went over and beyond to make sure I was happy she worked around my schedule, and got me set up quickly. I have absolutely no complaints and I did a lot of quotes and state farm was the cheapest. I'm very satisfied and Ms. Alyssa was a pleasure to work with. 🙂"
We responded:
"Thank you, Samuel, for sharing your experience! I'm glad Alyssa could assist you so effectively and accommodate your schedule. It's wonderful to know you found our rates competitive and that you were satisfied with the service. Alyssa is indeed a valuable part of our team, and we're grateful for your kind words. If you need any further assistance, don't hesitate to reach out. - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"
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David Lloyd

September 6, 2024

5  out of  5
rating by David Lloyd
"I recently had the pleasure of working with Diana York at Crystal Plaster State Farm. She made the insurance process a walk in the park. Diana is always friendly, knowledgeable, and ready to tackle my many questions. I highly recommend Crystal Plaster State Farm to anyone looking for an insurance agent that puts their customers first."
We responded:
"David, thank you for your wonderful review! I'm glad Diana made the insurance process easy for you. Her friendliness and knowledge are truly valued here. We appreciate your recommendation and are always here for any future needs. - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"
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Wayne Media

August 30, 2024

5  out of  5
rating by Wayne Media
"Seriously the best! Always the friendliest staff and they handle everything in a timely manner!"
We responded:
"Wayne, thank you for your wonderful review! I'm glad to hear that our staff has been friendly and efficient in handling everything for you. Your satisfaction is important to us, and we appreciate your kind words. If you ever need further assistance, feel free to reach out. - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"
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Tabitha Collazo

August 30, 2024

5  out of  5
rating by Tabitha Collazo
"Nancy Vazquez is one of the best agents I’ve worked with! She made my experience easy, fast, and she’s kind."
We responded:
"Thank you, Tabitha, for your wonderful review! I'm glad Nancy could make your experience easy and fast. We appreciate your kind words and look forward to assisting you with any future needs. - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"
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Laramie Stehling

July 21, 2024

5  out of  5
rating by Laramie Stehling
"Ariel was incredibly polite, helpful, and fast! The people here have never failed to provide me with the best service"
We responded:
"Hey Laramie! Thanks a bunch for your awesome review! We're so happy to hear that Ariel was able to assist you so well. Our team always strives to provide the best service, and it’s great to know we’re hitting the mark. If you need anything else, don’t hesitate to reach out! - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"
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Clau Vallejo

June 11, 2024

5  out of  5
rating by Clau Vallejo
"Les recomiendo a Nancy Vazques ella siempre me ayuda ..es muy amable y siempre resuelve mis problemas con la app o mis preguntas..."
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que Nancy siempre se ayuda y resuelve sus problemas con sus preguntas de manera amable. Apreciamos mucho su recomendación y su confianza en nosotros. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Que tenga un excelente día! - Crystal Plaster - State Farm Insurance Agent, Cleburne, TX"