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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andres Hernandez

September 21, 2023

5  out of  5 rating by Andres Hernandez
"Nancy is always available when i have questions regarding my car insurance. The state farm team is incredible!"

Houston Johnson

September 20, 2023

5  out of  5 rating by Houston Johnson
"What a quick and easy process! Diana answered every question and made great recommendations! She also saved me money, all around great experience!"

Dania Mendoza

September 19, 2023

5  out of  5 rating by Dania Mendoza
"More than satisfied with my experience! Nancy was AMAZING. She walked me through the whole process of getting insurance and made it so easy for me. Her customer service is some of the best I’ve ever gotten. Would definitely recommend this establishment to friends and family for the smoothest experience! Wish there was more people like Nancy in customer service jobs (:"

James Spradley

September 15, 2023

5  out of  5 rating by James Spradley
"Working with State Farm was a game changer in my insurance buying journey. Crystal Plaster State Farm’s dedication to finding the perfect policies for me was truly unmatched, and their deep knowledge of different types of insurance policies put me at ease throughout the entire process. They were always available to answer my questions and provide guidance. I am beyond grateful for State Farm’s expertise and support, and I can’t recommend Crystal Plaster and her State Farm team highly enough!"

Rocio Garcia

August 10, 2023

5  out of  5 rating by Rocio Garcia
"(Translated by Google) Very good attention and very good service with Miss Nancy Vázquez. (Original) Muy buena la atención y muy buen servicio con la señorita Nancy Vázquez."

Darren Fain

August 3, 2023

2  out of  5 rating by Darren Fain
"Disappointing... They were fantastic the first few years that we used them as our insurance agents, but the previous six months were very stressful. Not sure if it is the agency, or State Farm, (to be fair), but as soon as January 2023 rolled around it was nothing but stress every month over charges we owed, and we were told every month that we were caught up after they were paid, and yet the following month we owed more and more and more. It took State Farm several months to remove a vehicle from the policy, but we had to keep paying for it until they removed it, but never saw a credit once it was removed regardless of the fact that it had not been in our possession after February 2023.... I've never dealt with such nonsense from any other insurer, and I've been with everyone from Amica to GEICO to Nationwide and many more that I can't remember at this moment because I'm always shopping around for a good deal and good customer service to go along with that deal. I loved this agency, but the 2023 experience has left a bad taste in my mouth, so please shop them, but do your due diligence."

Ivette Alvarez

July 17, 2023

5  out of  5 rating by Ivette Alvarez
"Muy buen servicio. Todas mis preguntas fueron contestadas satisfactoriamente. Y el personal muy amable. Gracias.State Farm. (Translated by Google) Very good service. All my questions were answered satisfactorily. And the staff very friendly. Thanks.State Farm."

Brandon Mcelroy

July 5, 2023

5  out of  5 rating by Brandon Mcelroy
"Great service Diana was very helpful! Would highly recommend to others."

Christian Hidalgo

June 28, 2023

5  out of  5 rating by Christian Hidalgo
"I was given amazing customer service from Nancy"

Ashley G.

June 28, 2023

5  out of  5 rating by Ashley G.
"I was able to get a great rate as a youthful driver thanks to Nancy and the rest of the team!"

Michelle Gallegos

June 28, 2023

5  out of  5 rating by Michelle Gallegos
"Nancy is very knowledgeable and provides amazing costumer service"

Natalie Vazquez

June 28, 2023

5  out of  5 rating by Natalie Vazquez
"Crystal and her team are very friendly and helpful!"

Kerbi Brinsfield

June 27, 2023

5  out of  5 rating by Kerbi Brinsfield
"Natasha Bates is extremely knowledgeable and very kind! 10 out of 10 would highly recommend:)"

Shaina Bates

June 27, 2023

5  out of  5 rating by Shaina Bates
"I could not have asked for a better experience when shopping for car insurance for the first time. I was nervous at first but Natasha helped me understand what I needed. She explained it so well. If I had to do it all over again or refer my friends. Natasha would be my go to person. Thanks so much for employing such a great lady!"

Kariann Hatcher

June 27, 2023

5  out of  5 rating by Kariann Hatcher
"Natasha was amazing. They are very helpful and was able to explain policy. The entire process was very quick and simple."

Norma Cruz

June 27, 2023

5  out of  5 rating by Norma Cruz
"Natasha is a great worker she helped me with all my needs. Thank you for your great service Natasha.."

Shaina Ashcraft

June 27, 2023

5  out of  5 rating by Shaina Ashcraft
"Natasha was perfect! I had previously called a dozen other places to get the right price for me. Without hesitation, Natasha understood my needs and leaped into action. She got me the price I wanted and even got life insurance for a great price. Now my kids never have to worry if something happens. Thank you so much Natasha! You are the best!"

Alonso Vital

May 31, 2023

5  out of  5 rating by Alonso Vital
"Good now and good forever"


May 26, 2023

5  out of  5 rating by Thalia
"THEY WERE AWESOME ! Made everything super simple, explained everything very well, gave me options.. point is I HIGHLY RECOMMEND ❤️✨ ASK FOR NATASHA OR NANCY THEY’LL GET YOU RIGHT. 💗💗"

tonya vernon

May 12, 2023

5  out of  5 rating by tonya vernon
"Thank you Crystal Plaster State Farm and Cristy Malott for saving me so much money on my car and home insurance. The staff has been so friendly and helpful throughout the stressful process of switching my insurance."

Karen Barr

May 5, 2023

5  out of  5 rating by Karen Barr
"Diana York and her colleagues are the best! Their knowledge and experience makes deciding on the best policy a breeze. I highly recommend paying them a visit!"

Callie Pool

May 4, 2023

5  out of  5 rating by Callie Pool
"Natasha was incredibly helpful, patient and so kind. She helped lower our insurance drastically and was extremely personable. Would recommended her to anyone!!"

David Luedke

May 4, 2023

5  out of  5 rating by David Luedke
"NATASHA is Awesome"

Ali Rivera

May 3, 2023

5  out of  5 rating by Ali Rivera
"Best service best experience Natasha it’s the best 💯💯💯"

Becca Sue

April 25, 2023

5  out of  5 rating by Becca Sue
"I had a great experience when I contacted Crystal Plaster State Farm to get information about insurance. Natasha helped me with all my questions. She is very knowledgeable in her field. I did not feel any pressure from her nor did I feel rushed during our conversation. She was very enjoyable to speak with and took her time to explain everything in full detail. I wish all businesses had her patience and enthusiasm when speaking with customers."