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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deana Whitehorn

Deana Whitehorn

June 25, 2025

5  out of  5
rating by Deana Whitehorn
"Crystal Plaster is a smart lady! She has always treated me with the upmost respect and compassion and she surrounds herself with 'like-minded' people. The kindness and efficiency I experience from each of her fabulous employees, speaks to her thoughtfulness. My most recent experience with Crystal's office, introduced me to Alyssa, one of the most delightful ladies I've ever worked alongside. She is well-mannered, helpful, informative, and well-trained. Crystal has established a culture there that leaves you feeling like a 'friend' or 'family-member.' Thank you Crystal Plaster State Farm!"
We responded:
"Thank you, Deana, for your wonderful feedback! I'm so happy to hear about your positive experiences with our team. It's great to know that Alyssa made such a positive impression on you. We strive to create a welcoming and supportive environment for everyone. If there's anything else we can assist you with, please feel free to reach out. Thanks for choosing us!"
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Gina E

June 12, 2025

5  out of  5
rating by Gina E
"I had been shopping around other places for auto insurance for a while. But Brandon got me the best deal for my auto insurance. He made the process so seamless and easy. I recommend him to all my friends and family."
We responded:
"Thank you for your review, Gina! I'm happy to hear that Brandon was able to assist you in finding a great deal on your insurance. Making the process seamless and easy is what we strive for. We appreciate your recommendations to your friends and family. Let us know if there's anything else we can do for you!"
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Steve Knight

June 11, 2025

5  out of  5
rating by Steve Knight
"Alyssa was very helpful and easy to work with. Good outfit"
We responded:
"Thank you for your review, Steve! I'm happy to hear that Alyssa made your experience a positive one. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Francisco Aguirre

June 5, 2025

5  out of  5
rating by Francisco Aguirre
"Brandon was great to work with! 👍 He got all my insurance needs taken care of. Don't hesitate to reach out – they'll take care of you too!"
We responded:
"Thank you for your review, Francisco! I'm happy to hear that Brandon was able to assist with your insurance needs. We appreciate your recommendation and are always here to help. Let us know if there's anything else we can do for you!"
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Marissa Aguirre

June 5, 2025

5  out of  5
rating by Marissa Aguirre
"I am so glad to have Crystal Plaster as my insurance agent. Went into her office and Brandon helped with everything.. I have my vehicles and homeowners with them.. We are fortunate to have them as our insurers."
We responded:
"Thank you, Marissa! I'm happy to hear that Brandon was able to assist you with your insurance needs. It's wonderful to know you feel fortunate with your coverage. We’re here to help with anything else you might need!"
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Jose

June 3, 2025

5  out of  5
rating by Jose
"Alyssa was great! she was a great help and answered all my questions. The coverage is great and the price was more than fair. Turns out I was overpaying with my last auto insurance. They really helped me out of a tough situation and I can't recommend them enough"
We responded:
"Thank you, Jose! I'm glad to hear Alyssa was able to assist you and provide the answers you needed. It's wonderful to know that our coverage and pricing met your expectations and helped you find a better solution. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Ana Fernandez

June 3, 2025

5  out of  5
rating by Ana Fernandez
"I worked with Nancy to bundle my car and home insurance and it went so smoothly. She’s great!"
We responded:
"Thank you, Ana! I'm happy to hear that Nancy made the process of combining your insurance products smooth. Our team is dedicated to providing excellent service, and it's wonderful to know Nancy delivered just that. If you have any more questions, feel free to reach out!"
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Amelia Jacobo

May 22, 2025

5  out of  5
rating by Amelia Jacobo
"Brandon was excellent getting us taken care of. If you are needing help getting insurance don’t give this office a call."
We responded:
"Thank you, Amelia, for sharing your experience! I'm glad Brandon was able to assist you effectively. If you ever need further assistance or have questions about your insurance, don't hesitate to reach out to our office. We're here to help!"
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Richie

May 16, 2025

5  out of  5
rating by Richie
"Diana is the best!! She is honest and very helpful!! Great person to work with!"
We responded:
"Thank you, Richie, for your wonderful feedback! I'm glad to hear that Diana's honesty and helpfulness made a positive impact. She's truly a valuable part of our team. If you need any assistance in the future, don't hesitate to reach out!"
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Leslie Rojas

May 16, 2025

5  out of  5
rating by Leslie Rojas
"I can’t say enough about this office. I was pleased with my experience. Everyone goes above and beyond to make sure you are taken care. The individual I worked with to get switched over was Brandon and he couldn’t be more helpful. Easy smooth process.!"
We responded:
"Thank you, Leslie, for sharing your experience! I'm glad to hear that Brandon and the team made your transition smooth and easy. We appreciate your kind words and are here for any future needs or questions you may have."
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Crystal Brown

May 8, 2025

5  out of  5
rating by Crystal Brown
"Went into this agency and felt very welcomed. I was helped by Brandon who was very knowledgeable and able to help me get my insurance set up the way I needed. If you are looking to make the switch give this agency a try you won’t regret it!"
We responded:
"Thank you so much for your kind words, Crystal! I'm delighted to hear that Brandon was able to assist you effectively and make you feel welcome. Your recommendation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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A Jones

April 11, 2025

5  out of  5
rating by A Jones
"I am so thankful to have moved to State Farm! After years with another insurance company, I got a newer vehicle and my rates shot up. I got a quote from Vanessa which was great and then Alyssa called me to confirm everything and get things going. They were so kind with me and genuine! That alone is priceless! Thank you ladies for being the example of what true customer care is and for making sure I was well taken care of! I will refer all my friends to Crystal Plaster - State Farm office!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Vanessa and Alyssa provided you with such genuine and caring service. It's wonderful to know that you felt well taken care of during your transition to our office. Your referrals mean a lot to us, and we're here for any further insurance needs or questions you might have."
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Pamela Moreno

March 26, 2025

5  out of  5
rating by Pamela Moreno
"Nancy at State Farm has been amazing! She helped us get auto insurance at a better rate than other providers and made the process seamless. We later worked with her for our travel trailer insurance, and she was just as helpful, patient, and knowledgeable. She has also assisted my clients with home insurance, always providing excellent service. Nancy is kind, professional, and truly cares about her clients. Highly recommend her for any insurance needs!"
We responded:
"Thank you, Pamela, for sharing your experience! I'm so happy to hear that Nancy has been able to assist you with your insurance, providing a seamless process and excellent service. Her dedication to helping you and your customers with insurance is truly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out."
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Raydean Moreno

March 26, 2025

5  out of  5
rating by Raydean Moreno
"Nancy at Crystal Plaster State Farm has always been my go-to when needing a policy change, advice or have any questions. She’s professional, friendly & always delivers answers quickly. Our family has used Crystal Plaster State Farm in Cleburne for over 10 years & I happily refer all friends, family and business colleagues to use them as well. Their knowledge, friendly staff and competitive rates are by far worth getting a quote."
We responded:
"Thank you, Raydean, for your wonderful feedback! I'm glad to hear that Nancy has been a reliable resource for your policy needs and questions. It's fantastic that our team has been able to serve your family for over a decade. We truly appreciate your referrals and are here to assist with any insurance needs."
Profile photo of Jafeth Caballero

Jafeth Caballero

March 26, 2025

5  out of  5
rating by Jafeth Caballero
"Nancy was super helpful, attentive, kind and just AMAZING!!! Definitely recommend her and this agency."
We responded:
"Thank you, Jafeth, for your wonderful feedback! I'm glad to hear that Nancy was able to provide such attentive and kind service. Your recommendation means a lot to us."
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tierney olson

March 21, 2025

5  out of  5
rating by tierney olson
"Diana, Alyssa and the other ladies in the office have been super helpful!! I transferred my policy from out of state and they have been very welcoming and kind! I can always reach someone for answers when I need them"
We responded:
"Thank you, Tierney, for sharing your experience! I'm happy to hear that Diana, Alyssa, and the rest of the team have been so helpful during your policy transfer. It's great to know that you feel welcomed and can easily reach us for any questions. We're here for any future needs you may have!"
Profile photo of Rosario Miranda

Rosario Miranda

March 19, 2025

5  out of  5
rating by Rosario Miranda
"Nancy Vazquez is very knowledgeable, friendly and helpful. She gave us a few quotes to ensure we found the best option that fit our needs at the best price. Definitely recommend her and Crystal Plaster State Farm to my family and friends!"
We responded:
"Thank you, Rosario, for your wonderful feedback! I'm happy to hear that Nancy was able to assist you with finding the best options for your needs. Your recommendation means a lot to us. If you or your family and friends have any questions or need further assistance, we're here to help!"
Profile photo of Jessie Wilson

Jessie Wilson

March 19, 2025

5  out of  5
rating by Jessie Wilson
"Vanessa was a great help. She made changing insurances a breeze and saved us a quite a bit of money. THANKS VANESSA!!!!"
We responded:
"Jessie, thanks for sharing your experience! I'm glad Vanessa was able to assist you in transitioning your insurance smoothly and help you save money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Mecca Gann

Mecca Gann

March 19, 2025

5  out of  5
rating by Mecca Gann
"Vanessa did an amazing job helping me choose the right coverages for my family. She was very knowledgeable and was able to help us save a lot of money. I highly recommend working with her!!"
We responded:
"Thank you, Mecca, for sharing your experience! I'm happy to hear that Vanessa was able to assist you in selecting the right coverages and help you save money. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Janna Riley

Janna Riley

March 14, 2025

5  out of  5
rating by Janna Riley
"Alyssa is amazing! She is courteous and helpful and always has a smile. She is the best!"
We responded:
"Thank you, Janna, for your wonderful review! I'm delighted to hear that Alyssa has been courteous and helpful during your interactions. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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natalia terronez

March 7, 2025

5  out of  5
rating by natalia terronez
"I would like to express my sincere gratitude to Nancy Vasquez from State Farm for her exceptional assistance in helping my family and me secure a comprehensive insurance policy."
We responded:
"Thank you, Natalia, for your wonderful feedback! I'm delighted to hear that Nancy Vasquez provided exceptional assistance in securing a comprehensive insurance policy for your family. Our team is always here to help with any other insurance needs or questions you may have. Feel free to reach out anytime!"
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Ikisha Cross

February 21, 2025

5  out of  5
rating by Ikisha Cross
"The Best Insurance Provider! Customer service is impeccable and she saved my family thousands of dollars! Thank You!"
We responded:
"Thank you, Ikisha, for your wonderful feedback! I'm delighted to know that you found our customer service exceptional and that we could help save your family a significant amount. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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josesoccerplayer1

February 20, 2025

5  out of  5
rating by josesoccerplayer1
"Nancy is always very helpful and professional when I call in regarding my policy. I have been a happy customer for over 6 years."
We responded:
"Thank you for your kind words! I'm glad to hear that Nancy has been consistently helpful and professional with your policy inquiries. Your satisfaction over the past 6 years means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
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Andrea Villegas

February 12, 2025

5  out of  5
rating by Andrea Villegas
"Great experience!! Vanessa made the process very easy and stress free. I would highly recommend if anyone needs better rates for car insurance!"
We responded:
"Thank you, Andrea! I'm glad to know that Vanessa made the process easy and stress-free for you. Your recommendation means a lot to us. If you ever need assistance or have questions about your car insurance, feel free to reach out!"
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cindy elder

February 6, 2025

5  out of  5
rating by cindy elder
"Alyssa is so helpful and you can tell she loves her customers."
We responded:
"Thank you, Cindy, for sharing your thoughts! I'm glad to know that Alyssa's dedication and helpful nature have made a positive impact. We appreciate your feedback and are here to assist with any future needs you may have."